Privacy policy

Privacy Policy

Last updated: January 2, 2026

AuraModa Co (“we”, “us”, “our”) operates this website and online store (the “Services”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information that is necessary to operate our store and provide our Services, including:

  • Contact information: name, billing and shipping address, email address, phone number

  • Order and payment information: payment method, transaction details, order history
    (payment card details are processed securely by our payment providers and not stored by us)

  • Account information: username, password, preferences

  • Customer communications: messages, emails, support inquiries

  • Technical data: IP address, browser type, device information

  • Usage data: interactions with our website, products viewed, cart activity

We do not knowingly collect personal information from children.

2. How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies

  • Through Shopify and service providers acting on our behalf

3. Legal Bases for Processing (GDPR)

Where applicable, we process your personal information on the following legal grounds:

  • Performance of a contract: to process orders, payments, shipping, and returns

  • Legitimate interests: to improve our website, prevent fraud, and operate our business

  • Consent: for marketing communications and non-essential cookies

  • Legal obligation: to comply with tax, accounting, and regulatory requirements

4. How We Use Your Personal Information

We use your personal information to:

  • Fulfill orders and provide customer support

  • Manage accounts and transactions

  • Communicate with you about orders or inquiries

  • Improve and optimize our website and services

  • Send marketing communications (only where permitted or with consent)

  • Prevent fraud and ensure security

5. Marketing Communications

You may receive promotional emails from us if you have opted in or where permitted by law.
You can unsubscribe at any time by using the link in our emails. Transactional emails (such as order confirmations) will still be sent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and improve your experience.

Where required by law, we use a cookie consent tool that allows you to manage your preferences and withdraw consent at any time.

7. Sharing Your Personal Information

We may share your personal information with:

  • Shopify, which hosts our store and processes data on our behalf

  • Service providers (payment processors, shipping partners, analytics providers)

  • Legal authorities, if required by law or to protect our rights

We do not sell your personal information.

8. International Data Transfers

Your personal information may be transferred to and processed outside your country of residence, including in Canada and the United States.

Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect your information.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us using the details below.

11. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 inf@auramodaco.com